The Operator
Ohad Sternberg
5M+ miles flown. 70 countries. 629 programs tracked. The person friends text at 11pm about whether to transfer to Aeroplan.
Ohad Sternberg
Presidents Club
The President's Club Paradox: How a Free Trip Cost Millions Until It Didn’t
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Learn
The Ghost Economy: How Unredeemed Points Became the World’s Most Profitable Liability
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Learn
The Miles Multiplier Myth: Why “Double Points” Isn’t Always Double Value
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Learn
Points & Taxation: What the IRS Doesn’t Tell You About Your Miles
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Learn
The Chase Sapphire Countdown: Everything You Must Do Before the "Reserve" Revamp on Oct 26
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DearOhad
Weekend Edition / Dear Ohad #33
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Strategy Saturday
Your Strike Window: The 48-Hour Premium Award Release
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Learn
CapitalOne Miles: The End of Easy Value (Q4-2025 Field Manual)
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Learn
Citi "ThankYou" in Q4-2025: When "Strata" Tries to Reforge Loyalty
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Learn
Bilt Rewards in Q4-2025: How Renting Became a Loyalty Asset
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Learn
Amex Membership Rewards: The Power Game That Never Sleeps
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Learn
Chase Ultimate Rewards: The Loyalty Market You Didn’t See Coming
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DearOhad
Weekend Edition / Dear Ohad #32
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Strategy Saturday
The Spend Stack: How to Build a Self-Funding Business
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Learn
The CFO of Miles: How Smart Businesses Appoint a Chief Points Officer
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Learn
The 7 Deadly Sins of Points & Miles Management
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Return
The Points Illusion: Why Earning Isn’t Winning Until You Redeem Right
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Burn
Your Most Expensive Employee Is You: Why CEOs Should Never Book Their Own Award Travel
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Learn
Earning Points for Kids: How to Give Your Children a Head Start in Travel Rewards
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DearOhad
Weekend Edition / Dear Ohad #31
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