The Secret Economy of Hotel Booking: Why Third-Party Sites Exist, How They Rig the Game, and When Booking Direct Is the Only Power Move Left
Hotels don’t hate Expedia because of commissions - they hate them because OTAs own the guest before they ever arrive. The entire system is a rigged economy of hidden rates, silent penalties, and loyalty blackouts. Book wrong, and you’re not a “guest”… you’re inventory.